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Privacy Policy

Privacy Policy

Last Updated: May 2025
Effective Date: May 2025

Welcome to KITOKITO (hereinafter referred to as “we,” “our,” “us,” or the “Platform”). We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy aims to clearly and transparently explain how we collect, use, disclose, store, and protect your personal information when visit our cross-border independent website (kitokito-eth.store) or use related services, as well as the rights you have regarding your information.

Please read and understand this Policy carefully before using our services. By accessing or using our Platform, you agree to the processing of your information as described in this Policy.

  1. What Personal Information Do We Collect?

We only collect information necessary for the purposes outlined in this Policy. The information we collect may include:

  1. Information You Provide Directly:
    ◦ Account Information: When you register for an account, you may provide your name, email address, phone number, username, and password. ◦ Transaction and Shipping Information: When you place an order, we collect the recipient’s name, shipping address, billing address, contact number, and payment information (please note that we only process payment confirmation details; full payment card information is handled by trusted third-party). ◦ Communication Information: When you contact us via customer service channels (e.g., email, live chat), we may keep a record of the communication and your contact details. ◦ Profile Information: Information you voluntarily provide in your account profile, such as a biography or avatar.
  2. Information Collected Automatically:
    ◦ Device and Log Information: When you visit our website, we may automatically collect your IP address, browser type, operating system, access times, page view history, clickstream data, and referring/exit pages. ◦ Information from Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to enhance your user experience, analyze website traffic, remember your preferences, and deliver personalized advertising (subject to your consent). You can manage your cookie preferences through settings.
  3. Information We Receive from Third Parties:
    ◦ To the extent permitted by law, we may receive limited information from partners (e.g., logistics companies, payment gateways, advertising platforms) to complete transactions, verify information, or analyze service effectiveness.
  4. How Do We Use Your Personal Information?

We use your personal information only for the following legitimate purposes:

  1. Contract Performance and Service Provision: To process your orders, payments, deliver products, manage your and provide customer support.
  2. Legitimate Interests:
    ◦ To ensure website security and prevent fraud and abuse. ◦ To conduct data analysis to improve our website, products, services, and user experience. ◦ For internal auditing, troubleshooting, and operational management.
  3. With Your Consent:
    ◦ To send you marketing communications (e.g., newsletters, product updates, special offers). You can opt-out at any time. ◦ To use similar technologies for personalized advertising.
  4. How Do We Share and Disclose Your Personal Information?

We do not sell your personal information. We may share your information only in the following circumstances:

  1. Essential Service Providers: With third-party companies that work on our behalf (e.g., payment processors, shipping carriers, cloud hosting providers, data analytics partners) who are contractually obligated to keep your information confidential and use it provide the requested services.
  2. Legal Obligation and Protection of Rights: To comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of us, our users, or the public from harm.
  3. Business Transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will require the recipient to adhere to this Policy.
  4. With Your Explicit Consent.

4 Do We Protect Your Personal Information?

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • Data Encryption: Using SSL/TLS encryption for data transmission and encrypting sensitive stored information.
  • Access Controls: Strictly limiting access to your information to employees and contractors on a “need-to-know” basis.
  • Security Audits: Regularly reviewing our information collection, storage, and processing practices.
  • Staff Traininging privacy and security awareness training for our staff.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

  1. Your Rights (Data Subject Rights)

Depending on your location and applicable law (such as the GDPR in the EU, CCPA/CPRA in California, etc.), you may have some or all of the following rights regarding your personal information:

  1. Right of Access: To request access to the personal information we you.
  2. Right to Rectification: To request correction of inaccurate or incomplete personal information.
  3. Right to Erasure (Right to be Forgotten): To request deletion of your personal information under certain conditions.
  4. Right to Restriction of Processing: To request restriction of processing your information under certain conditions.
  5. Right to Data Portability: To receive your information in a structured, commonly, machine-readable format and have it transmitted to another controller.
  6. Right to Object: To object to the processing of your information based on legitimate interests, including profiling for direct marketing.
  7. Right to Withdraw Consent: To withdraw your consent at any time where processing is based on consent. This does not affect the lawfulness of processing before the withdrawal.
  8. Right to Lodge a Complaint: To file a complaint with a data protection supervisory authority in your country.

To exercise these rights, please contact us using the the end of this Policy. For security purposes, we may need to verify your identity before processing your request.

  1. International Data Transfers

As a cross-border independent website, your information may be transferred to and processed on servers located outside your country of residence. These destinations may have different data protection laws.

When we transfer your information internationally, we will implement appropriate safeguards (such as the European Commission’s Standard Contractual Clauses, ensuring the recipient is in a country with an adequacy decision, or relying on Binding Corporate Rules) to your information is protected in a manner consistent with this Policy.

  1. Legal Compliance

Our privacy practices are designed to comply with the data protection laws of the primary jurisdictions in which we operate, including but not limited to:

  • The EU General Data Protection Regulation (GDPR)
  • The California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the USA
  • Other similar data protection and privacy regulations in.
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. For material changes, we may provide a more prominent notice or direct notification. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

  1. Disclaimer

This Privacy Policy applies only to information collected through our website. Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites and encourage you to read their privacy policies before providing any personal information.

  1. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact our Data Protection Officer using the following details:

  • Email: privacy@kitokito-eth.store
  • Mailing Address: [49C Holland Road, Singapore, 258853]

We will endeavor to respond to your inquiry within a reasonable timeframe.

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